Jonathan Korman Jonathan Korman

82-year-old’s heat-related death in Arizona after unpaid power bills prompts calls for change

“We communicated directly to this customer 10 times through email, phone, a physical door hanger and monthly bills,” APS spokesperson Katie Conner told KJZZ News via email. “We also communicated the day after power was disconnected to again urge the customer to contact us.”

This is supposed to make it okay that their policy killed her?

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