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Responding to evasions & deceptions in a 9 May public statement by Arizona Public Service

ACC’s tepid response to our complaints:

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APS states that its investigation found that [they] appropriately communicated and disconnected Ms. Korman's service for non-payment in accordance with these approved rules.

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Rules which let them kill our mother.

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Forget for a moment all of the other details about our mom’s case. Regardless of how and why she was behind on her electric bill, it was approaching 100º when APS shut off her power. They knew heat kills. You know heat kills. Change the rules. Please don’t let more families suffer the same tragedy as ours.

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The AG demanded an investigation into the conduct of both the utility company APS and into oversight (or the lack thereof) by the Arizona Corporation Commission.

Reconstructing the sequence of events in which our mother’s bill went unpaid, her power was cut off, she died, and we found out.

The complaint Jonathan filed with the Arizona Corporation Commission in May 2025

In a disgusting X/Twitter exchange, Nick Myers of the Arizona Corporation Commission — responsible for regulation of APS — blames us for our mother’s death and says they are too regulated

Some little memoirs of how greedy they are

My mother was a frail old lady. She still deserved to live.

Links to articles with original reporting & other related information